Eminence VSP

The challenges banks face

Fragmented systems,
disconnected insights

Banking teams run on separate platforms. Decisions are slow, onboarding drags, risk rises.

Compliance that
slows growth

DORA, SMCR, Consumer Duty. Manual controls aren’t scalable. Compliance must be embedded in the workflow.

Legacy tech blocking
innovation

Outdated systems stall digital experiences and slow adoption of AI. Clients expect speed, security, and simplicity.

Rising client expectations

Personalised, instant, omnichannel service is the new baseline. Delivering it while staying audit-ready — requires a modern approach.

Solutions built for modern banking

Each part of banking is different. We design Salesforce systems that solve real challenges — connecting teams, simplifying operations, and creating experiences that clients actually notice.

Retail Banking — Build loyalty through better experiences.

Make every interaction effortless. Bring client data together, simplify onboarding, and deliver personalised, digital-first service that builds lasting trust.

Commercial Banking — Accelerate lending and strengthen relationships.

Give your relationship managers a complete, connected view of every client. Automate lending workflows, reduce manual steps, and make decisions faster.

Mortgage & Lending — Simplify every stage from application to approval.

Automate origination, underwriting, and approvals in one seamless flow. Fewer errors, faster decisions, and a smoother experience for both teams and clients.

Corporate & Investment Banking — Transform deal management and institutional engagement.

Bing all your deal data, compliance checks, and communications into one place. Gain real-time visibility, reduce friction, and empower teams to deliver higher-value client outcomes.

The results you can expect.

Stay compliant

Audit-ready controls aligned to DORA, SMCR, Consumer Duty.

Save time

Automated onboarding, lending, and reporting — cutting manual effort.

Delight clients

Digital-first, personalised journeys that increase retention.

Real-time visibility

Complete insight across portfolios, clients, and risk.

Scaleable Growth

A platform that evolves as your bank expands.

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Core Solutions

Implementation

Architect-led Salesforce Financial Services Cloud delivery for retail, commercial, mortgage, and investment banks. Fast, compliant, outcome-focused.

Optimisation & AI

We embed Salesforce Data Cloud, Einstein, and Agentforce into workflows — giving teams real-time insights, automating compliance, and powering smarter decisions.

Managed Services

We provide ongoing optimisation, security, and regulatory updates, ensuring Salesforce remains audit-ready and scalable.

Salesforce clouds we build on

Financial Services Cloud

Sales Cloud

Service Cloud

Marketing Cloud

Data Cloud

CRM Analytics

Experience Cloud

AI & Agentforce

MuleSoft

Salesforce clouds we build on

Financial Services Cloud

Sales Cloud

Service Cloud

Marketing Cloud

Data Cloud

CRM Analytics

Experience Cloud

AI & Agentforce

MuleSoft

Financial Services Cloud

Sales Cloud

Service Cloud

Marketing Cloud

Data Cloud

CRM Analytics

Experience Cloud

AI & Agentforce

MuleSoft

How we work

Architect-Led. Outcome-Focused. Agile by Design.

FSC-only expertise

100% focused on Salesforce for banks.

Regulatory ready

Compliance built in, not added later.

Banking accelerators

Pre-built modules for onboarding, lending, and compliance reporting.

AI & data embedded

Intelligence where bankers and compliance officers need it most.

Founder-involved delivery

No bench rotation. Clear ownership, clear results.

Project Delivery

A clear path from first call to value. 
Our approach is structured but simple — designed to get banks live quickly, with compliance and adoption built in from day one.

Step 1: Consultation

We take time to understand your business goals, compliance requirements, and existing systems. This ensures the delivery plan is built around your priorities.

Key activities:

Mobilisation and ways of working

Define success metrics and risk framework

Governance model and cadence

Initial delivery roadmap

Step 2: Implementation

We configure, build, and integrate in short sprints - giving your teams visibility at every stage and delivering outcomes fast.

Key activities:

Iterative sprint delivery with demos

Configuration and process automation

System and data integrations

Quality gates and peer reviews

Step 3: Optimisation & Training

We prepare your teams for adoption and ensure the platform is fully aligned to business objectives.

Key activities:

Role-based training and enablement

Refinement of workflows and reporting

User acceptance testing

Cutover planning and hypercare readiness

Step 4: Continuous Support

We stay with you after go-live, ensuring long-term success through proactive support and continuous optimisation.

Key activities:

Hypercare during launch

Ongoing managed services

Regular performance reviews

Continuous improvement and regulatory updates

Spyros Roumaneas

Compliance & Financial Crime Expert, Revolut

“Eminence VSP built a tailored Salesforce CRM that transformed how we work. Their automation expertise and collaboration have been invaluable.”

Daniela Sozzi

Fintech Strategy Advisor, DNYC Ltd

“Proactive, solution-oriented, and results-driven. Eminence VSP bring real Salesforce expertise with a commitment to outcomes.”

Edward Allingham

Card & Payments Consultant

“The go-to team for Salesforce consulting. Eminence VSP combine deep expertise with speed, always going the extra mile to deliver results.”

Aqib Hassan

Chief Commercial Officer

“After years on Salesforce, I finally found a partner who gets it. Eminence VSP delivered what others couldn’t — expertise, guidance, and a 5-star service.”

About us

Built for banks.
Focused on outcomes.

Eminence VSP was founded with a simple belief: financial institutions deserve more than generic technology consulting. We’re a boutique Salesforce partner focused solely on banking, created to help institutions modernise faster, stay compliant, and deliver client-first experiences.

Our team blends banking knowledge with Salesforce architectural expertise. That means we don’t just configure features — we design solutions that work for regulated banking.

Experts in Salesforce + finance.

Our consultants combine years of financial-sector experience with Salesforce expertise. We understand regulation, risk, and client service — and translate that into Salesforce solutions that simply work.